Why your numbers change

When you fix costs or new orders arrive, the app recalculates affected orders. Older figures stay stable until a recalculation refreshes them.

Updated June 30, 2026

Profit numbers in the app are not frozen forever, and they are not recalculated on every page view either. Here is how it works, so a change never catches you off guard.

Saved at calculation time

When the app works out an order's profit, it saves the result. That saved figure is what reports read, so your history stays stable and fast, and two people looking at the same order see the same number.

What makes them refresh

The saved figures are recalculated when something that feeds them changes:

You add or edit a cost (for example, you fill in missing product costs or change a shipping rule). The app recalculates the orders that rule affects.
New orders, refunds, or returns come in from your store.
Connected ad spend updates on its daily sync.

So if you fix a batch of missing costs and your profit drops, that is the system working - the new number is more accurate than the old one.

If a number looks behind

A large change can take a moment to work through all affected orders. If the dashboard still looks like the old value right after a big edit, a recalculation is likely still finishing. Give it a short while and refresh.