Reports
Profit change report
Find out why your profit went up or down between two periods, with a margin bridge and a cost-by-cost view of which rates helped or hurt.
Updated July 8, 2026
This report explains why your profit went up or down between two periods - fewer orders, smaller orders, or a cost that crept up - as an estimate that never changes your orders or your actual profit.
What it shows
At the top, the change in net profit for the period, shown as up or down, with the earlier figure and the current figure side by side. Below that, a margin bridge walks from the earlier period's net profit to the current one, showing each driver in turn: order volume, average order value, and then each cost line. A "Where your margin moved" view shows individual costs (such as product cost, payment fees, shipping, returns, and marketing) as a share of sales then versus now, with the profit effect of each rate change and a Helped or Hurt label.
Filters and options
- Date range picker.
- Compare to the previous period, the previous year, or a custom period. If you open the page without choosing a comparison, it compares to the previous period by default.
This page is reached from your dashboard and the in-app assistant rather than from the Reports grid, and its back button returns you to the dashboard.
When to use it
Open it when profit went up or down and you want to know which lever caused it, so you know whether to look at sales volume, order value, or a specific cost. Once you know the driver, confirm it in the profit and loss statement, read how profit is calculated to understand each cost line, and if a number looks off, check the data quality report for missing or estimated costs.
Frequently asked questions
Why is my profit down this month?
The report compares the month to the period before and walks a margin bridge from the earlier net profit to now, showing whether order volume, average order value, or a specific cost drove the change.
Was it my sales or my costs that changed?
The margin bridge separates the two: it shows the effect of order volume and average order value first, then each cost line, so you can see whether the move came from sales or from a cost.
Which cost hurt my margin the most?
The 'Where your margin moved' view lists each cost - product cost, payment fees, shipping, returns, and marketing - as a share of sales then versus now, with a Helped or Hurt label so the biggest drag stands out.