Edit the message shoppers see at checkout

When a shopper tries to buy more than your buffer allows, Easy Stock Buffer shows a short message. You can reword all five messages in Settings so they match your brand voice and language.

The five messages

• Item fully reserved: shown when there is nothing left to order above your buffer.
• Over the limit: shown when a shopper asks for more than is available. It carries the number they can still take.
• Multiple items blocked: shown once, instead of separate messages, when two or more items in the cart would be blocked.
• Cart updated at Check out: only used if you switch on Fix the cart automatically at Check out on the same page. It tells the shopper, after the cart has been put right for them, that some quantities were lowered or a line was taken out.
• Back-to-cart hint at checkout: also only used while Fix the cart automatically at Check out is on. It is added to the end of the message a shopper sees inside the checkout, pointing them back to the cart where the automatic fix runs. With that setting off, it is never added and the other messages read exactly as before.

Where each one shows up

One field feeds every place the same message can appear, so there is only ever one thing to edit:

• Next to the add to cart button, when an over-limit add is stopped on the product page.
• On the cart line, when the shopper pushes a quantity past what is left.
• Under the Check out button, when they try to check out with a line that is over.
• As a banner at the top of the checkout, which is the backstop and the only one that does not need the app embed switched on in your theme.

The last two have one home each. "Cart updated at Check out" shows next to the Check out button, once the cart has been corrected and the page has reloaded. "Back-to-cart hint at checkout" shows only inside the checkout, on the end of the banner there - useful for shoppers who used Buy it now or an express payment button and never passed through the cart, since going back to the cart is the one thing that will put their order right.

Steps

1. Open Customer messages.
2. Edit any of the messages. Leave a field blank to keep the default wording.
3. Save.

Placeholders

Each message can include placeholders that the app fills in automatically. Type the placeholder name inside curly braces, as shown in the default text next to each field: use "title" for the product name, "count" for how many can still be ordered, and "products" for the list of blocked products in the multiple-items message.

What you should see

The new wording appears the next time a shopper hits a block. Your text is sent to both places that show it - the checkout rule on Shopify's servers, and the app embed in your theme - so one edit covers the product page, the cart and the checkout together. See how the checkout block works and block add to cart at your threshold. These fields are part of the wider settings overview.

Message or sold-out look - your choice

At the top of the same page you choose what shoppers see when an item hits its threshold: your message (default, all plans), or the product simply showing as sold out (Pro) - the add-to-cart button greys out with your sold-out text and shoppers never reach the checkout message. One-time setup for the sold-out look: enable the Sold-out display once under App embeds in the theme editor; after that the toggle here controls it. The message always remains as a backstop for carts that already held the item when stock dropped.

The sold-out button text has its own field on the same page, in among the message fields.