What Easy Tickets & Events does

Easy Tickets & Events turns your Shopify store into a ticket shop. Each event you create is a real Shopify product whose variants are your ticket types. Customers buy in your normal checkout, and the app issues a ticket with a QR code for every guest and emails it. At the door, your staff scan those tickets with a phone or Shopify POS.

What you can sell

• One-time events, with a date, a start time and an end time.
• Multi-day events, such as a festival or a course, with one set of times for every day.
• Recurring events and time slots: a weekly class or a daily tour, sold from one product with a date picker.
• Online events, with your own meeting link or a Zoom meeting the app makes for you.
• Tours and transport, with a start and an end location.
• Events with no date yet, sold before the date is fixed.
• Reserved seating. You draw a seat map, and shoppers pick their seats before checkout.
• Group tickets and tables. One purchase can make several named tickets, or a table whose seats guests claim with a link.
• Class packs: a prepaid pass with credits that customers spend on classes.
• Free events with RSVP registration, where guests get a free ticket without going through checkout.

Around the ticket you can add promo codes, add-ons such as parking or a meal, refund protection, a waitlist for sold-out dates and a limit on tickets per order.

How a sale flows

1. You create an event. The app makes the Shopify product, with one variant per ticket type.
2. A shopper opens the product page, picks a date if the event repeats, and presses Add to cart.
3. By default, a popup asks for each ticket holder's name and email before the ticket goes into the cart.
4. The shopper pays in your normal Shopify checkout.
5. When the order comes in, the app makes one ticket per guest. The thank-you page shows the tickets with a PDF download.
6. The ticket email goes out, to each guest or all to the buyer, as you choose. Every ticket also has its own online ticket page with the QR code.
7. At the door, staff scan the QR code on the check-in page or at Shopify POS.

Refunds and cancellations happen in Shopify, and the app settles the tickets that belong to them.

What shoppers see on your store

• The Easy Tickets Popup app embed. You switch it on once in the theme editor. It runs the attendee popup, the date picker, the waitlist button and the sold-out, paused and ended states on event product pages.
• Product page blocks you can place in the theme editor:
  • Ticket selector
  • Date & time picker
  • Event Date
  • Event Location
  • Event Available Inventory
  • Ticket add-ons
  • Discount banner
  • Ticket delivery choice
  • Seat picker
  • Expired Events
• Two blocks for any page: Events page, a list or grid of your events, and Class passes.
• Ticket downloads on the thank-you page and on the order status page in customer accounts.
• An online ticket page for every ticket, and a widget to show your events on a website outside Shopify.

There is no month calendar of all your events on the storefront. The Events page block shows your events as a list or as cards.

Where you work in the app

• The home page shows the setup guide, any problem that needs you, your next dates in Coming up and your plan's ticket usage.
• The Events page lists every event, with search, tags, an Active switch per event and an Archived view.
• An event's own page has the tabs Dashboard, View on store, Attendees, Waitlist, Orders, Analytics and Event settings, plus Time slots on a recurring event and a More menu.
• Event settings has the tabs Event details, Tickets, Options, Emails, Attendee information, Checkout, Check-in, Promo codes and Integrations. Reserved seating and Languages appear when those features are in use.
• The app menu also has Class packs, Seat maps, Plans and Settings.

Outside the app, Shopify POS gets two tiles, Sell tickets and Check In, and the Shopify order page gets a block for the order's tickets.

Plans

Every feature is on every plan, and there is no fee per ticket. The plans differ only in how many tickets you can issue every 30 days: Free 20, Essentials 500, Professional 1,500 and Business 2,500. Shops that installed before paid plans started keep the free Founders plan with 500 tickets. Prices and the rules are in plans and pricing.

Where to go next

Getting started

• Getting started

Events and dates

• Creating an event
• Recurring events and time slots
• Online events and the join link
• Pause, hide, archive, duplicate or delete an event

Tickets, seats and pricing

• Ticket types and inventory
• Ticket limits per order
• Reserved seating: sell seats from a seat map
• Building a seat map
• Class packs and class passes
• Free events and RSVP registration
• Promo codes and the discount banner
• Early-bird pricing: the honest ways to do it
• Add-ons and option groups
• Group tickets, tables and claim links
• Refund protection

Selling on your storefront

• The attendee popup and its designer
• Storefront blocks: what each one does
• The Events page block
• Events widget for a website outside Shopify
• Waitlist for sold-out events and dates
• Customer languages: each shopper's own language

Attendees and the guest list

• The guest list
• Attendee details and custom questions
• Transfer a ticket or move it to another date
• Ticket history and staff notes
• Refunds, cancellations and order edits
• The online ticket page

Check-in and the door

• Check in with any phone
• Check-in rules: when a ticket may be scanned
• Shopify POS: sell tickets and check in at the till
• Tickets on the Shopify order page

Emails, tickets and design

• Emails: confirmation, reminder and follow-up
• Drag-and-drop editor for emails and tickets
• Design themes
• PDF tickets
• Emails the app sends you

Reports, integrations and settings

• Event dashboard and analytics
• Zoom, Klaviyo and Mailchimp
• Shopify Flow triggers
• Settings

Help

• Troubleshooting