Plans and pricing

Easy Tickets is free. There is one plan, every feature is on it, and the only limit is how many tickets you sell in a cycle.

Free - $0 / month

• 500 tickets per 30-day cycle.
• Every feature: recurring events, bundles, POS check-in, Zoom, Klaviyo, Mailchimp, Flow triggers, embeddable widget, full email/PDF/online-ticket customisation.

There is nothing to buy and no upgrade screen. If you are heading for more than 500 tickets in a cycle, email support@upsellshark.com before you get there and we will sort it out with you.

What counts toward the cap

• One sold ticket variant = 1 count.
• A bundle of 10 = 10 counts (each attendee is a ticket).
• Add-ons (T-shirts, parking, options) = 0 counts.
• Refund protection = 0 counts.
• Refunded/cancelled tickets = subtracted from the count.

So a 10-attendee order with T-shirts and refund protection = 10 counts.

How the cycle works

The cycle is 30 days long and it starts from your first use of the app, not from the first of the month. When 30 days pass, the count goes back to zero and the next cycle starts.

Open Plans in the app to see:

• Tickets used this cycle.
• Tickets remaining.
• The date the count resets.

When you pass 80%, 90% and 100% of the cap, Easy Tickets emails the store's contact address. Each one sends once per cycle.

What happens at the cap

• The buy button on the event's product page is switched off, and a notice takes its place telling shoppers that tickets are temporarily unavailable and to contact the organiser.
• The waitlist form does not appear in this state, because the notice replaces the whole buy area. It still works normally for events that are genuinely sold out.
• An order that was already going through still gets its tickets. Nothing is dropped at the checkout.
• All existing tickets continue to work: QR scan, transfer, refund all work normally.
• Sales resume by themselves when the cycle resets.

What happens on uninstall

• Easy Tickets keeps your data through Shopify's 48-hour grace window.
• After that, all event data is deleted per GDPR.
• Your Shopify products (which Easy Tickets created for events) stay - they're Shopify-side artefacts.

If you reinstall within the grace window, everything restores. After 48 hours, you'd rebuild.

See also

• Integrations - everything included, nothing gated.
• Analytics - the per-cycle usage view.