Documentation
Easy Tickets & Events
Sell event tickets through your own Shopify checkout. Events become products, shoppers pick a seat on a seat map or a date on a calendar, and every ticket arrives as a QR code by email. Scan at the door on any phone or on Shopify POS.
Getting started
What Easy Tickets & Events does
How Easy Tickets & Events lets you sell event tickets, classes and seats in your Shopify store and check guests in at the door, from the first event to the scan.
Getting started
Set up Easy Tickets & Events on your Shopify store: install, answer the setup wizard, switch on the ticket popup, create your first event and check in your first guest.
Events and dates
Creating an event
How to create an event on Shopify with Easy Tickets & Events: the Create event form field by field, event types, location types and the product it makes.
Recurring events and time slots
Set up a recurring event or class schedule on Shopify: repeating patterns, specific dates, the Time slots tab, capacity per date and the storefront date picker.
Online events and the join link
Sell tickets to an online event on Shopify: paste your own meeting link or let Zoom make one, and see where the join link reaches each ticket holder.
Pause, hide, archive, duplicate or delete an event
Pause ticket sales, announce an event as upcoming, hide, archive, duplicate or delete an event in Easy Tickets & Events, and what each one does to sold tickets.
Tickets, seats and pricing
Ticket types and inventory
Add ticket types with their own price and stock, share one pool of spots across types, set capacity per date and fix a ticket that can't be bought.
Ticket limits per order
Cap how many tickets a customer can buy in one Shopify order, for the whole event or per ticket type, and turn on checkout enforcement once per store.
Reserved seating: sell seats from a seat map
Sell assigned seats on Shopify: attach a seat map to an event, price each area, and let shoppers pick seats that are held while they check out.
Building a seat map
Draw your venue once in the seat map editor: rows, round and rectangular tables, standing areas, price areas, wheelchair seats and blocked seats.
Class packs and class passes
Sell a prepaid class pack on Shopify: customers buy credits once, book each class with their pass and get the credit back if they cancel in time.
Free events and RSVP registration
Let guests register for a free event on Shopify without a checkout: they confirm their spot, get their ticket by email, and no Shopify order is made.
Promo codes and the discount banner
Create percentage promo codes for an event as real Shopify discounts, show them in a discount banner on the product page and apply them automatically.
Early-bird pricing: the honest ways to do it
How to run early-bird ticket prices on Shopify with Easy Tickets & Events today: a dated promo code, a separate early-bird ticket type or opening sales by hand.
Add-ons and option groups
Sell extras like parking, meals or T-shirts with event tickets on Shopify: option groups with prices, stock and pictures, caps per date and products you already sell.
Group tickets, tables and claim links
Sell group tickets that issue several named tickets in one purchase, or table bundles where the buyer shares a claim link with each guest.
Refund protection
Let ticket buyers add a refund protection fee per ticket, see who is protected, and refund them in Shopify when they ask.
Selling on your storefront
The attendee popup and its designer
How the attendee popup collects a name and email for every ticket when shoppers add event tickets to the cart on Shopify, and how to style it in the Popup editor.
Storefront blocks: what each one does
Every Easy Tickets theme block and the app embed for your Shopify theme: what each one shows, where it goes, its settings and defaults, and what appears when you place none.
The Events page block
Show all your events on one Shopify page with the Events page block: list or grid of cards, search, date and tag filters, a featured banner and past events.
Events widget for a website outside Shopify
Show your Shopify events on a WordPress, Wix or other website with the embeddable events widget: the two-line snippet, its settings and what it shows.
Waitlist for sold-out events and dates
Let shoppers join a waitlist when your Shopify event or one of its dates sells out, and email them automatically, oldest signup first, when seats free up.
Customer languages: each shopper's own language
Send each shopper the ticket popup, emails, PDF tickets and ticket page in the language they shop in on your multilingual Shopify store, with translations you type yourself.
Attendees and the guest list
The guest list
Find, filter and export the guests of a Shopify event, add a guest by hand, fix their details and resend tickets from the Attendees tab.
Attendee details and custom questions
Choose when your Shopify event collects each guest's name and email, add your own questions, and see where the answers show up afterwards.
Transfer a ticket or move it to another date
Hand a Shopify event ticket to someone else with a transfer link, move a ticket to another date of a series, or let customers change their own date.
Ticket history and staff notes
See what happened to a Shopify event ticket, who did it and from where, and keep private staff notes on a ticket or a whole order.
Refunds, cancellations and order edits
What happens to event tickets when you refund, cancel or edit a Shopify order, and how to cancel one ticket by hand without moving money.
The online ticket page
What customers see on their online event ticket page, what they can change there, and how tickets show on the Shopify thank-you and order status pages.
Check-in and the door
Check in with any phone
Check guests in at the door from any phone's browser: open the event's check-in link, type the PIN and scan QR tickets with the camera.
Check-in rules: when a ticket may be scanned
Set per ticket type when a ticket may be checked in, how many entries it allows and when it expires, and turn check-in off for an event.
Shopify POS: sell tickets and check in at the till
Sell event tickets at the counter and check guests in with Shopify POS: the Sell tickets and Check In tiles, tickets on POS orders, and printing.
Tickets on the Shopify order page
See, edit, resend and check in an order's event tickets from the Shopify order page, and check an event product's attendance and stock.
Emails, tickets and design
Emails: confirmation, reminder and follow-up
Set up the ticket confirmation email, the event reminder, the follow-up and the waitlist email for a Shopify event, and resend a ticket email that did not arrive.
Drag-and-drop editor for emails and tickets
Change the design and wording of your ticket emails, PDF ticket, online ticket page and storefront popup for each event with drag-and-drop blocks or your own HTML.
Design themes
Restyle an event's ticket emails, PDF ticket and online ticket page in one step with one of six design themes: Classic, Cinema, Workshop, Festival, Conference or Sports.
PDF tickets
Design the printable PDF ticket for a Shopify event, choose the Digital layout or the Physical ADMIT ONE ticket, and decide whether the PDF is attached to the email or linked.
Emails the app sends you
Every email Easy Tickets sends to you as the store owner, from ticket limit warnings to action-needed alerts, and where to set the address they go to.
Reports
Integrations
Zoom, Klaviyo and Mailchimp
Connect Zoom, Klaviyo and Mailchimp to Easy Tickets once for your shop: a Zoom meeting for each online event, and ticket buyers sent to your email lists.
Shopify Flow triggers
Use the five Easy Tickets triggers in Shopify Flow to tag orders and customers or email your team when tickets sell, guests check in or events sell out.