Feature - ticket branding
Branded tickets and confirmation emails for Shopify events
Short answer
How it works
Design the confirmation email
Edit the confirmation email with a visual editor, or drop into raw HTML for full control. Add your logo, colours and wording so it looks like it came from your brand, not a generic app.
Pick a PDF ticket layout
Choose a PDF ticket preset. Every ticket includes the event details and a unique QR code that staff scan at the door.
Set a reminder email
Schedule a reminder before the event so attendees have their ticket to hand on the day, which cuts down on lost-ticket questions at the door.
Every order sends automatically
On purchase, the branded confirmation email and PDF ticket go out automatically. There is nothing to send by hand.
What you get
- Branded confirmation emails, edited visually or in raw HTML
- PDF tickets with event details and a unique QR code
- Reminder emails scheduled before the event
- Your logo, colours and wording throughout
- Automatic delivery on every order
Why branded tickets matter
A ticket is often the last thing an attendee sees before they arrive, and the first thing they show at the door. A generic, unbranded email looks like a mistake or a scam, while a branded confirmation with a clear PDF ticket reassures the buyer and looks professional at check-in.
Because the ticket and email carry your brand, the whole flow from checkout to the door feels like one experience rather than a checkout on your store and a ticket from somewhere else.
Emails before and after purchase
The confirmation email goes out the moment someone buys, with the PDF ticket attached. A scheduled reminder before the event brings the ticket back to the top of their inbox, so fewer people arrive unable to find it.
For the full flow from creating an event to checking attendees in, see how to sell event tickets on Shopify.